Latest News and Info

New Mental Health First Aid Training at Phoenix!

18th March 2021

We are very excited to announce that we are now able to offer Mental Health First Aid Training in conjunction with the Saltaire Training Company to help deliver the best training that we can in this very important aspect of First Aid. Anyone can be affected by Mental Health issues, so our aim is to help you learn how to provide help, support and guidance to colleagues in the work place to implement a positive mental health culture within your organisation

Is this course suitable for me?

This QA qualification is designed to cater for people who wish to:

  • Raise their awareness of the signs and symptoms associated with mental health problems both related to the workplace and in the general public.
  • Be able to actively listen and feel confident to have a conversation with individuals suffering potential mental ill-health.
  • Be able to assist with policy writing and risk assessments for mental health in the workplace.
  • Direct anyone with potential mental health problems to a reliable source of support both internally and externally.

What will the course cover?

In order to help each delegate leave with a good sense of knowledge of Mental Health First Aid, we aim to cover the following topics:

  • Understanding Mental Health and its importance
  • Understanding roles and responsibilities in relation to Mental Health in the workplace
  • Understand how employers can provide support to employees
  • Know how to implement Mental Health First Aid strategies/action plans
  • Identifying a range of Mental Health conditions (inc. OCD, Phobias, Bipolar, self-harm, Psychosis, Alcohol, Drug Addiction, Anxiety, Eating Disorders, Depression)
  • Trigger factors
  • Providing advice and starting a conversation

When is the next course?

Our first dates for Mental Health First Aid training will be the 29th and 30th April with more dates being planned for the coming months throughout the year, which we will issue in due course

We have had a lot of interest in these courses, so please do get in touch to book quickly before our spaces are filled! Contact Karen today on 01535 681167 or email karenn@phoenixservicesolutions.co.uk

New Blended First Aid Courses at Phoenix

3rd March 2021

In February, we ran our first combined First Aid at Work and Paediatric First Aid Course, which proved so popular, we have decided to run two more dates this march!

If you are not familiar with our new format, here’s some information for you to explain:

  • Blended training allows each delegate to complete several, video delivered, online modules at home in their own time, keeping learning flexible and enjoyable, before attending our training room for one or two days of practical assessment, which is dependant on the course attended
  • Online modular learning covers topics such as an Introduction to First Aid, Safety and Casualty Care, Minor First Aid, Basic Life Support, Medical First Aid and Injury First Aid and these will be supported with videos and multiple choice questions at the end of each module so the delegate can actively put their learning into practice and retain vital information for the assessment
  • Practical assessments will take place in our Keighley based training room and they will be performed in a COVID safe environment, keeping each delegate as safe as possible. These will run over either one day or two and this is course dependant

Which courses are we running?

Option 1:        Blended Combined First Aid at Work/Paediatric – £174.99 + vat

                        Online learning + 2 practical skills test days

Option 2:        Blended Paediatric First Aid  – £79.99 + vat

                        Online learning + 1 practical skills test day

Upcoming Dates:

As mentioned previously, the online learning aspect of these courses will be undertaken at the delegates own pace and they will have modules to complete that will all need to be finished prior to practical skills test. 

The practical days for each course would be as follows:

Combined FAW/Paediatric:          24th and 25th March

Paediatric only:                                24th March

In order to book onto one of these courses, please do contact us via either email or telephone as soon as possible as we know spaces will fill up quickly!

If you need any further convincing, why not read some of the feedback from the February course – it certainly speaks volumes!

First Aid Training at Phoenix

11th February 2021

Here at Phoenix, we pride ourselves on being able to provide first class training in all the courses that we run, whether it be PAT Testing or Paediatric First Aid, so we thought that we would give you an insight into the way that we teach by sharing a clip of Steve, one of our First Aid Trainers in action!

We have been working with Steve for several years and he always brings an element of fun to the way that he teaches, keeping delegates actively involved and on the ball so that they take in as much of his valuable experience and instruction as possible, and our recent feedback proves exactly that:

“The presenter was fun to learn from which made the training enjoyable and kept us on task in a humorous way. I would definitely recommend!” – Jonathon

“It was a very good course, with nice, easy steps to remember which is what you need when you are dealing with an emergency!” – Julie

“Steve was fab! He was very confident and well spoken and made the class feel at ease. Well done, great course!” – Cherie

In the current climate, we have taken every precaution when running our courses to ensure that they are as COVID safe as possible for all our attendees, as we understand that there is plenty to worry about in these uncertain times where health and safety is concerned. As you can see in the clip, we employ stringent measures when it comes to social distancing, and we even have designated work/break spaces for each delegate which are rigorously cleaned and sanitised after every use. Also, our toilet and handwashing facilities are monitored with great regularity and we sanitise each First Aid dummy after use. We take your safety into as much consideration as we can to ensure our courses keep running, but if you have any further concerns, we are always happy to discuss them over the phone prior to your booking or arrival onsite

If you think Steve could teach you a thing or two about First Aid, why not call us on 01535 681167 to book today, or visit our course directory to find out some more information?

First Aid Courses – Phoenix Service Solutions

Welcome to Our New Website!

21st July 2020

After what was a very difficult year for all of us, we have entered 2021 with a new positive attitude and a fresh new look to our website and branding, which we hope you will all like too!

We are continuing to operate throughout this latest lockdown and would like to ensure all of our clients and customers that we have taken the utmost precautions to make sure that everyone feels safe when they enter our training rooms, and judging from recent feedback, it seems that we have acheived just that

If you would like any further information on the courses that we are running at the moment, please do not hesitate to contact us further and we will be more than happy to help! In the meantime, enjoy our new site and we hope to see you in our training room soon

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