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2023 First Aid Dates at Phoenix Service Solutions

2023 is set to be a busy year for First Aid training at Phoenix as we are introducing new courses and building in more dates for Mental Health First Aid whilst also continuing our ‘Blended Learning’ options too, which have proved very popular throughout 2022

For more information on any of the courses below, please visit our ‘First Aid’ page on this website, or contact us on 01535 681167

February Course Dates at Phoenix Service Solutions

Welcome to 2023 at Phoenix!

Keep an eye on our website and Social Media Pages for regular course availability updates too!

Happy Easter From Phoenix!

What’s on in March at Phoenix?

After a busy January, February has flown by here at Phoenix and we are looking ahead to March already as we have a packed schedule of courses lined up for you!

We have all our usual First Aid dates planned in, as well as several other IT courses including, Excel Intermediate and Advanced, as well as PowerPoint: How to Build Better Presentations, which are great to attend if you feel you need to brush up on your computer skills this coming month

Once again, our ‘Blended Learning’ options are available to you so that you can opt to learn part of your First Aid qualification in your own time and at your own pace. These courses are specifically designed to help encourage a healthy work life balance, and as a result, we have received excellent feedback since we introduced this method of learning. We offer this on our Blended, First Aid at Work and Paediatric courses, so please do get in touch if you would like to discuss your booking options

Finally, we would like to remind you that if you would like to share any feedback on our courses, please feel free to do so – we want to hear from you so that we can improve the service we provide!

2022 Mental Health First Aid Course Dates Available Now!

We are very excited to announce that Mandy from Saltaire Training will be back with us in 2022 to bring us more excellent Mental Health First Aid courses following their success in 2021!

This course is an excellent addition to your skill set as maintaining Mental Health and wellbeing is so important within the workplace, and by taking these specific modules, you’ll leave well equipped to deal with issues that may arise within both your place of work and day to day life

Is it suitable for me?

The course is suitable for all persons within a workplace but is aimed at those who hold a responsibility for implementing a positive mental health culture and responsibility for First Aid for Mental Health within an organisation.


A range of subjects are covered including:
• Understanding Mental Health and its importance
• Understanding roles and responsibilities in relation to Mental Health in the
workplace
• Understand how employers can provide support to employees
• Know how to implement Mental Health First Aid strategies/action plans
• Identifying a range of Mental Health conditions (inc. OCD, Phobias, Bipolar,
self-harm, Psychosis, Alcohol, Drug Addiction, Anxiety, Eating Disorders,
Depression)
• Trigger factors
• Providing advice and starting a conversation

To book onto the below dates, please call 01535 681167 and speak to Karen to discuss your requirements

2021 Dates for Your Diary!

It’s been a very busy month here at Phoenix, but we’ve managed to find some time to let you know about our latest courses and what we have scheduled for the rest of the year. Here’s an update from Karen to let you know what she is planning for Phoenix this year!

Our Adult Mental Health First Aid course which is running on the1st/2nd July led by Mandy at Saltaire Training and we are pleased to say that this course is now fully booked! If you are interested in attending this course, we are offering further dates on 9th/10th September.  We will be posting feedback following the course so keep an eye open for this and please give me a call if you would like to discuss content.

Currently ongoing is our increasingly popular Blended First Aid at Work and Paediatric course.  This is a dynamic, hands on experience with our trainer Steve Perry.  We will be scheduling in several more of these courses throughout the year as customers become more familiar with the concept.  This is something that will definitely be staying post-Covid.

Courses are now starting to get back to normal and we will be looking to issue a more comprehensive schedule when restrictions are lifted.  One of the reasons for not issuing this immediately is that companies are taking some time to revert to releasing delegates for training, preferring to train in-house with a trainer going to site.  This obviously has a knock-on effect on the running of open courses, but our trainers are keeping busy.

In the meantime, if you want to book training and we are not advertising it, give me a call to discuss your requirements.  Remember, we are able to offer a full range of health & safety training, first aid, IT, forklift truck etc. 

Remember to keep an eye on our Facebook and Twitter updates for the latest updates, but please see below for what we have scheduled so far…

Introducing Youth Mental Health First Aid Courses at Phoenix

Following the success of the Adult Mental Health First Aid Course that we ran in late April in conjunction with The Saltaire Training Company, we are excited to announce that we will be hosting a series of Youth Mental Health First Aid courses to help support those working with children and young adults between the ages of 8 and 18.

These courses aim to give you confidence to spot the signs of mental health issues in a young person so that you can offer first aid and help to guide them towards getting the help and support that they need, speeding up recovery and improving their lives. If you are unsure of as to whether you should attend the course, we have helpfully answered a few FAQ’s below to help you decide!

Who should attend a Youth Mental Health First Aid Course?

  • This course is suitable for those who want to gain the necessary skills to have a non-judgmental conversation, recognise the signs and symptoms of common mental health illnesses and understand how they can affect young people. Anyone can attend, but we hope that those working in schools or primarily youth focussed environment will find a great amount of benefit from it that they can take and apply to their daily working lives

What will I learn on the course?

  • Over the two days, this course aims to teach you to listen, reassure and respond, even in a crisis situation and even to potentially stop a crisis from happening. Each delegate will be given the time that they need to work through different scenarios and ask questions so that they can get as much out of the course as they feel that they need

How is the course taught?

  • Training will be delivered from our Keighley based training room via The Saltaire Training Company, who will break the days down into four sessions and the content will be delivered via presentations, discussion, group activities and videos, so that each delegate feels immersed in the learning experience. To give an idea of the course content, please see below:

Session 1 –

  • What is Mental Health?
  • The Mental Health Continuum
  • Risk and protective factors
  • Stigma and discrimination
  • Stress
  • The MHFA Action Plan – ALGEE

Session 2 –

  • Depression and anxiety
  • Action plan for depression and anxiety
  • Self-care

Session 3 –

  • Suicide
  • Action plan for suicide
  • Psychosis
  • Action plan for psychosis

Session 4 –

  • Self-harm
  • Action plan for self-harm
  • Eating disorders
  • Action plan for eating disorders
  • Recovery

We hope that after reading our latest blog, you have a better idea of as to whether you wish to join us on the 26th and 27th May for this brilliant course. For more information and to book, please contact Karen on 01535 681167

New Mental Health First Aid Training at Phoenix!

We are very excited to announce that we are now able to offer Mental Health First Aid Training in conjunction with the Saltaire Training Company to help deliver the best training that we can in this very important aspect of First Aid. Anyone can be affected by Mental Health issues, so our aim is to help you learn how to provide help, support and guidance to colleagues in the work place to implement a positive mental health culture within your organisation

Is this course suitable for me?

This QA qualification is designed to cater for people who wish to:

  • Raise their awareness of the signs and symptoms associated with mental health problems both related to the workplace and in the general public.
  • Be able to actively listen and feel confident to have a conversation with individuals suffering potential mental ill-health.
  • Be able to assist with policy writing and risk assessments for mental health in the workplace.
  • Direct anyone with potential mental health problems to a reliable source of support both internally and externally.

What will the course cover?

In order to help each delegate leave with a good sense of knowledge of Mental Health First Aid, we aim to cover the following topics:

  • Understanding Mental Health and its importance
  • Understanding roles and responsibilities in relation to Mental Health in the workplace
  • Understand how employers can provide support to employees
  • Know how to implement Mental Health First Aid strategies/action plans
  • Identifying a range of Mental Health conditions (inc. OCD, Phobias, Bipolar, self-harm, Psychosis, Alcohol, Drug Addiction, Anxiety, Eating Disorders, Depression)
  • Trigger factors
  • Providing advice and starting a conversation

When is the next course?

Our first dates for Mental Health First Aid training will be the 29th and 30th April with more dates being planned for the coming months throughout the year, which we will issue in due course

We have had a lot of interest in these courses, so please do get in touch to book quickly before our spaces are filled! Contact Karen today on 01535 681167 or email karenn@phoenixservicesolutions.co.uk

First Aid Training at Phoenix

Here at Phoenix, we pride ourselves on being able to provide first class training in all the courses that we run, whether it be PAT Testing or Paediatric First Aid, so we thought that we would give you an insight into the way that we teach by sharing a clip of Steve, one of our First Aid Trainers in action!

We have been working with Steve for several years and he always brings an element of fun to the way that he teaches, keeping delegates actively involved and on the ball so that they take in as much of his valuable experience and instruction as possible, and our recent feedback proves exactly that:

“The presenter was fun to learn from which made the training enjoyable and kept us on task in a humorous way. I would definitely recommend!” – Jonathon

“It was a very good course, with nice, easy steps to remember which is what you need when you are dealing with an emergency!” – Julie

Steve was fab! He was very confident and well spoken and made the class feel at ease. Well done, great course!” – Cherie

In the current climate, we have taken every precaution when running our courses to ensure that they are as COVID safe as possible for all our attendees, as we understand that there is plenty to worry about in these uncertain times where health and safety is concerned. As you can see in the clip, we employ stringent measures when it comes to social distancing, and we even have designated work/break spaces for each delegate which are rigorously cleaned and sanitised after every use. Also, our toilet and handwashing facilities are monitored with great regularity and we sanitise each First Aid dummy after use. We take your safety into as much consideration as we can to ensure our courses keep running, but if you have any further concerns, we are always happy to discuss them over the phone prior to your booking or arrival onsite

If you think Steve could teach you a thing or two about First Aid, why not call us on 01535 681167 to book today, or visit our course directory to find out some more information?

First Aid Courses – Phoenix Service Solutions

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