Latest News and Info

What’s on in March at Phoenix?

After a busy January, February has flown by here at Phoenix and we are looking ahead to March already as we have a packed schedule of courses lined up for you!

We have all our usual First Aid dates planned in, as well as several other IT courses including, Excel Intermediate and Advanced, as well as PowerPoint: How to Build Better Presentations, which are great to attend if you feel you need to brush up on your computer skills this coming month

Once again, our ‘Blended Learning’ options are available to you so that you can opt to learn part of your First Aid qualification in your own time and at your own pace. These courses are specifically designed to help encourage a healthy work life balance, and as a result, we have received excellent feedback since we introduced this method of learning. We offer this on our Blended, First Aid at Work and Paediatric courses, so please do get in touch if you would like to discuss your booking options

Finally, we would like to remind you that if you would like to share any feedback on our courses, please feel free to do so – we want to hear from you so that we can improve the service we provide!

May Course Dates Now Available!

With April drawing to a close, we are excited to let you know about our up and coming May course dates and yet another new course offering from us here at Phoenix!

As bookings for our April Adult Mental Health First Aid Course were so sought after, we have teamed up again with Saltaire Training Company, and will be running a new Youth Mental Health First Aid course, which is perfect for all our clients who work in schools and in the youth work sector! Further information will be revealed about this course shortly, but for all our current dates that we have scheduled in, please see below. Also, don’t forget that Karen will be running her Zoom sessions throughout the month in all levels of IT, so be sure to drop her an email if this is something you would like further information on!

Remember, we are always at the end of the phone, so if you require any further information or wish to book onto one of our courses, please do not hesitate to contacts us on 01535 681167, or alternatively, fill out our enquiry form on the Contact Us page and we will be back in touch with you as soon as we can be!

Zoom Training at Phoenix

Throughout lockdown, we have all had to change our lives and ways of working to adapt to the ever changing situation, and here at Phoenix, we have done exactly the same with the way that we teach, in order to fit around you and the way that you now need to learn.

In March, we offered our first flexible learning option, which allows delegates to complete online and classroom based training, but alongside that, we started to offer our courses via Zoom, and what a response we have had!

Each week, Karen and her trainers have delivered several courses across a wide range of topics, which include IT, First Aid and Health and Safety to more delegates than we have been able to access before across the entire country, which is very exciting for Phoenix as we are branching out father and wider than ever! If you would like to find out more and read some of our outstanding reviews, read on and we will try to answer a few questions for you!

What Courses Are On Offer?

At present, we are currently offering a range of IT, Health and Safety and First Aid Courses, but upon request, we are able to run additional courses in IOSH Managing Safely and Manual Handling to name but a few. For a comprehensive list of the courses that we offer, please see below:

IT Training:

  • MS Word, Excel, PowerPoint, Outlook, Publisher, Access – at Basic/Intermediate/Advanced level
  • How to Hold a Zoom Conference
  • MS Project:  Basic, Intermediate

We Can Also Offer:

  • Manual Handling
  • Working at Height
  • Power Press Safety Refresher
  • IOSH Working Safely
  • IOSH Managing Safely
  • Blended Learning Options for Various First Aid courses

What Availability Do You Have?

At present, due to the current situation that we have all found ourselves in, we are running our Zoom Courses around our delegates and their availability, finding a date and time that suits both our trainer and our client. The courses that we have run previously, have combined delegates from several companies, all with different job titles and each and every one has felt that they have had a positive experience after learning with us over Zoom

What Can I Expect from My Zoom Course?

We completely appreciate that Zoom learning is a brand new experience for some of our delegates, and we aim to offer a wholly inclusive experience for all course attendees, so no one feels like they cannot ask a question or reach out for help when needed. We take things at a pace to suit everyone and enjoy answering all your questions and explaining further when required.

What Do Your Delegates Have to Say?

Since offering these courses, we have been completely overwhelmed by the feedback we have got from our delegates! If you need any further convincing on why to choose Phoenix, have a read of these – we were thrilled to hear how much we have helped!

“I just wanted to thank you for a great session on Friday afternoon, and your follow up is absolutely brilliant – your patience with the questions that were raised was very good.  Thank you so much – I have moved farther than I expected with these three Zoom modules”

” Even as an experienced lecturer, I really believe that the training you offer – particularly the ‘PowerPoint ‘ modules, should be a prerequisite for those of us privileged to speak on cruise ships. Your trainer, Karen is excellent and has taught me so much”

“As a Health and Safety bod I try not to subscribe to stereotypes, however from my experience you appear to have a rare gift of not only knowing IT inside out, but being able to pass knowledge on in a very clear and personable manner!”

If all of the above has helped you understand how we can help you via one of our Zoom Training Courses, then why not get in touch today to make a booking or find out more information? Contact Karen on 01535 681167 or email

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