The course was interesting and well presented. The venue perfect. I really enjoyed the two days there. Thank You.
Helen
Karen was very helpful and very patient when we didn’t understand and would happily go through things again to make sure it sunk in fully!
Laura
Instructor was excellent, fountain of knowledge
Sarah
Latest News and Info
2023 First Aid Dates at Phoenix Service Solutions
25th January 2023
2023 is set to be a busy year for First Aid training at Phoenix as we are introducing new courses and building in more dates for Mental Health First Aid whilst also continuing our ‘Blended Learning’ options too, which have proved very popular throughout 2022
For more information on any of the courses below, please visit our ‘First Aid’ page on this website, or contact us on 01535 681167
Happy Easter From Phoenix!
14th April 2022
What’s on in March at Phoenix?
21st February 2022
After a busy January, February has flown by here at Phoenix and we are looking ahead to March already as we have a packed schedule of courses lined up for you!
We have all our usual First Aid dates planned in, as well as several other IT courses including, Excel Intermediate and Advanced, as well as PowerPoint: How to Build Better Presentations, which are great to attend if you feel you need to brush up on your computer skills this coming month
Once again, our ‘Blended Learning’ options are available to you so that you can opt to learn part of your First Aid qualification in your own time and at your own pace. These courses are specifically designed to help encourage a healthy work life balance, and as a result, we have received excellent feedback since we introduced this method of learning. We offer this on our Blended, First Aid at Work and Paediatric courses, so please do get in touch if you would like to discuss your booking options
Finally, we would like to remind you that if you would like to share any feedback on our courses, please feel free to do so – we want to hear from you so that we can improve the service we provide!
January and February Course Date Reminders
11th January 2022
2022 is off to a flying start here at Phoenix and we have plenty of great courses lined up for you to book onto over the next few months, from our every popular First Aid dates, right through to Advanced Excel – there’s something for everyone here!
I you have not had chance to pencil any dates in, please see our latest availability for both January and February below. Please note that these courses, especially our Mental Health First Aid are likely to book up quickly, so do not hesitate to drop us an email or call us on 01535 681167 today
Also, remeber as always to keep a close eye on our Social Media pages for our latest updates! You can find us on both Facebook and Twitter via the links below:
2022 Mental Health First Aid Course Dates Available Now!
30th November 2021
We are very excited to announce that Mandy from Saltaire Training will be back with us in 2022 to bring us more excellent Mental Health First Aid courses following their success in 2021!
This course is an excellent addition to your skill set as maintaining Mental Health and wellbeing is so important within the workplace, and by taking these specific modules, you’ll leave well equipped to deal with issues that may arise within both your place of work and day to day life
Is it suitable for me?
The course is suitable for all persons within a workplace but is aimed at those who hold a responsibility for implementing a positive mental health culture and responsibility for First Aid for Mental Health within an organisation.
A range of subjects are covered including: • Understanding Mental Health and its importance • Understanding roles and responsibilities in relation to Mental Health in the workplace • Understand how employers can provide support to employees • Know how to implement Mental Health First Aid strategies/action plans • Identifying a range of Mental Health conditions (inc. OCD, Phobias, Bipolar, self-harm, Psychosis, Alcohol, Drug Addiction, Anxiety, Eating Disorders, Depression) • Trigger factors • Providing advice and starting a conversation
To book onto the below dates, please call 01535 681167 and speak to Karen to discuss your requirements
New Mental Health First Aid Training at Phoenix!
18th March 2021
We are very excited to announce that we are now able to offer Mental Health First Aid Training in conjunction with the Saltaire Training Company to help deliver the best training that we can in this very important aspect of First Aid. Anyone can be affected by Mental Health issues, so our aim is to help you learn how to provide help, support and guidance to colleagues in the work place to implement a positive mental health culture within your organisation
Is this course suitable for me?
This QA qualification is designed to cater for people who wish to:
Raise their awareness of the signs and symptoms associated with mental health problems both related to the workplace and in the general public.
Be able to actively listen and feel confident to have a conversation with individuals suffering potential mental ill-health.
Be able to assist with policy writing and risk assessments for mental health in the workplace.
Direct anyone with potential mental health problems to a reliable source of support both internally and externally.
What will the course cover?
In order to help each delegate leave with a good sense of knowledge of Mental Health First Aid, we aim to cover the following topics:
Understanding Mental Health and its importance
Understanding roles and responsibilities in relation to Mental Health in the workplace
Understand how employers can provide support to employees
Know how to implement Mental Health First Aid strategies/action plans
Identifying a range of Mental Health conditions (inc. OCD, Phobias, Bipolar, self-harm, Psychosis, Alcohol, Drug Addiction, Anxiety, Eating Disorders, Depression)
Trigger factors
Providing advice and starting a conversation
When is the next course?
Our first dates for Mental Health First Aid training will be the 29th and 30th April with more dates being planned for the coming months throughout the year, which we will issue in due course
We have had a lot of interest in these courses, so please do get in touch to book quickly before our spaces are filled! Contact Karen today on 01535 681167 or email karenn@phoenixservicesolutions.co.uk