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2023 First Aid Dates at Phoenix Service Solutions

2023 is set to be a busy year for First Aid training at Phoenix as we are introducing new courses and building in more dates for Mental Health First Aid whilst also continuing our ‘Blended Learning’ options too, which have proved very popular throughout 2022

For more information on any of the courses below, please visit our ‘First Aid’ page on this website, or contact us on 01535 681167

February Course Dates at Phoenix Service Solutions

Welcome to 2023 at Phoenix!

Keep an eye on our website and Social Media Pages for regular course availability updates too!


Just a quick personal note for you – I attended this course last year having had no experience of this type of thing at all – I usually call my husband to deal with all things electrical!  (sad but true).  I came away from the course with a thorough understanding of how to carry out PAT Testing and confident that I would be able to do this.  I have since tested everything in our offices ranging from kettles to cabling, t.v.’s and fridges without issue.

This is a good hands on course with lots of practical advice and guidance, delivered by a qualified Electrician with the ability to deliver information in a way that is easy to comprehend for the non-electrician.


The aim of the course is to enable those attending to gain the necessary skills and knowledge to carry out Portable Appliance Testing in the workplace. This is a non-accredited course, a certificate of attendance will be issued.


Course Content:The course will cover all the relevant legal requirements and contains practical sessions to enable those attending to test a variety of different appliances and detect common faults.
Areas covered are:

Electrical Appliances

  • The legal requirements; what exactly does the law require?
  • What should be tested?
  • How should it be tested, and how often?
  • Who is responsible for the testing, and who will be blamed if there is an accident?

Electrical Appliances

  • What types of equipment do we have to test?
  • Class 1 and Class 2 appliances
  • How to carry out a simple examination.
  • Checking plugs, cable and fuses

Examination, Inspection and Testing

  • Demonstration and hands-on practical work testing a variety of different appliances.
  • Important notes on safety.
  • Avoiding damage to equipment under test.

Examination, Inspection and Testing

  • More practical’s and demonstrations, including testing IT equipment.


Each delegate who completes the course will be given a training certificate. A handbook, containing comprehensive notes to accompany the course will also be provided for each delegate.

June Course Dates at Phoenix!

Happy Easter From Phoenix!

What’s on in March at Phoenix?

After a busy January, February has flown by here at Phoenix and we are looking ahead to March already as we have a packed schedule of courses lined up for you!

We have all our usual First Aid dates planned in, as well as several other IT courses including, Excel Intermediate and Advanced, as well as PowerPoint: How to Build Better Presentations, which are great to attend if you feel you need to brush up on your computer skills this coming month

Once again, our ‘Blended Learning’ options are available to you so that you can opt to learn part of your First Aid qualification in your own time and at your own pace. These courses are specifically designed to help encourage a healthy work life balance, and as a result, we have received excellent feedback since we introduced this method of learning. We offer this on our Blended, First Aid at Work and Paediatric courses, so please do get in touch if you would like to discuss your booking options

Finally, we would like to remind you that if you would like to share any feedback on our courses, please feel free to do so – we want to hear from you so that we can improve the service we provide!

January and February Course Date Reminders

2022 is off to a flying start here at Phoenix and we have plenty of great courses lined up for you to book onto over the next few months, from our every popular First Aid dates, right through to Advanced Excel – there’s something for everyone here!

I you have not had chance to pencil any dates in, please see our latest availability for both January and February below. Please note that these courses, especially our Mental Health First Aid are likely to book up quickly, so do not hesitate to drop us an email or call us on 01535 681167 today

Also, remeber as always to keep a close eye on our Social Media pages for our latest updates! You can find us on both Facebook and Twitter via the links below:



2022 Mental Health First Aid Course Dates Available Now!

We are very excited to announce that Mandy from Saltaire Training will be back with us in 2022 to bring us more excellent Mental Health First Aid courses following their success in 2021!

This course is an excellent addition to your skill set as maintaining Mental Health and wellbeing is so important within the workplace, and by taking these specific modules, you’ll leave well equipped to deal with issues that may arise within both your place of work and day to day life

Is it suitable for me?

The course is suitable for all persons within a workplace but is aimed at those who hold a responsibility for implementing a positive mental health culture and responsibility for First Aid for Mental Health within an organisation.

A range of subjects are covered including:
• Understanding Mental Health and its importance
• Understanding roles and responsibilities in relation to Mental Health in the
• Understand how employers can provide support to employees
• Know how to implement Mental Health First Aid strategies/action plans
• Identifying a range of Mental Health conditions (inc. OCD, Phobias, Bipolar,
self-harm, Psychosis, Alcohol, Drug Addiction, Anxiety, Eating Disorders,
• Trigger factors
• Providing advice and starting a conversation

To book onto the below dates, please call 01535 681167 and speak to Karen to discuss your requirements

2022 First Aid Course Dates Available Now!

We have been busy planning our 2022 course schedule and are finally ready to take bookings on our range of First Aid Courses!

Next year, we are packing more courses into each month and have also looked to extend our Blended Learning courses following such positive feedback from our delegates who opted for this method of training throughout 2021. Our Blended Learning courses offer wider flexibility to fit around your working and home lives to make attaining a First Aid qualification accessible to all and more information can be found on our website on our Courses tab

For more information on any of our courses, and to discuss future bookings, please feel free to call Karen on 01535 681167

Please see below for our latest dates:

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